Brother printers are well-regarded for their reliable printing, scanning, and copying capabilities. Many modern Brother printers rely on a stable internet connection for features like wireless printing, firmware updates, and cloud services such as AirPrint and Google Cloud Print. However, it’s not uncommon for users to face issues where the Brother printer Not connecting to internet +1-888-966-6097.

In this article, we’ll explain Brother printer Not connecting to internet 📞1-888-BROTHER (+1-888-966-6097)

Common Reasons Why Your Brother Printer Won’t Connect to the Internet

Before jumping into the fixes, it’s important to identify what might be causing the problem. Here are the most frequent causes:

  • Incorrect Wi-Fi password or settings

  • Wi-Fi network signal issues

  • Printer firmware needing an update

  • Router compatibility issues

  • Printer settings misconfigured

  • Firewall or security software blocking the connection

  • Outdated or unstable printer firmware

Understanding these common problems will help you troubleshoot effectively.

How to Fix a Brother Printer That Won’t Connect to the Internet

Now, let’s go through a step-by-step troubleshooting guide to resolve the issue.

1. Check Your Wi-Fi Connection

Start by confirming that your Wi-Fi network is working correctly.

  • Connect a mobile device or laptop to the same Wi-Fi network.

  • Open a web page or app to check internet access.

  • If other devices can’t connect either, restart your router and modem.

  • Ensure the Wi-Fi signal is strong in the area where your printer is placed.

If the internet is working fine on other devices, move to the next step.

2. Verify Wi-Fi Password and Network Name

When setting up your Brother printer, it’s crucial to enter the correct Wi-Fi network name (SSID) and password.

  • Go to your printer’s control panel.

  • Navigate to Settings > Network > WLAN.

  • Select Setup Wizard.

  • Choose your Wi-Fi network from the list.

  • Carefully enter your Wi-Fi password (note case sensitivity).

A wrong password or selecting a neighboring Wi-Fi network by mistake is a common oversight.

3. Check Network Compatibility

Ensure that your Brother printer and router are compatible in terms of network frequency. Many modern routers have dual-band networks (2.4GHz and 5GHz).

  • Most Brother printers only support 2.4GHz Wi-Fi networks.

  • Ensure your printer is connecting to the 2.4GHz band, not the 5GHz.

You can rename your 2.4GHz and 5GHz networks to different names through your router settings for clarity.

4. Move Printer Closer to the Router

A weak Wi-Fi signal can interrupt the printer’s internet connection.

  • Place your printer closer to the router.

  • Avoid obstacles like walls, microwaves, and cordless phones between the printer and router.

  • Keep both devices in a central location for a stable signal.

5. Restart the Printer and Router

A simple reboot often fixes temporary glitches.

  • Turn off your printer and unplug it from the power outlet.

  • Turn off your router and modem, then wait for 30 seconds.

  • Plug in your router, let it stabilize, then turn on your printer.

  • Try reconnecting to the internet again.

6. Update Printer Firmware

Outdated firmware can cause connection issues.

  • Visit the Site.

  • Enter your printer model and download the latest firmware update.

  • Follow on-screen instructions to install the update on your printer.

Updating the firmware improves performance and fixes known bugs.

7. Disable Firewall and Security Software Temporarily

Your computer’s firewall or antivirus software may block your printer’s internet connection.

  • Temporarily disable any firewall or antivirus protection.

  • Attempt to connect your printer to the internet.

  • If successful, add your printer software to the firewall’s exception list.

  • Re-enable your security software afterward.

8. Reset Network Settings on the Printer

If previous steps didn’t work, reset your Brother printer’s network settings.

  • Go to Settings > Network > Network Reset on your printer.

  • Confirm the reset.

  • Set up the Wi-Fi connection again using the Setup Wizard.

This step removes old or incorrect configurations that might be causing issues.

9. Reinstall the Printer Driver and Software

Corrupted or outdated drivers can cause internet connectivity issues.

  • Uninstall the existing Brother printer driver from your computer.

  • Download the latest driver from Brother’s support website.

  • Install the driver and reconnect the printer to your network.

Use the Brother iPrint&Scan app if you’re setting up the printer from a mobile device.

Conclusion

When your Brother printer won’t connect to the internet +1-888-966-6097 it can disrupt your workflow, especially if you rely on wireless or remote printing. Thankfully, most of these problems stem from minor issues like incorrect passwords, outdated firmware, or network configuration mismatches. By systematically checking your Wi-Fi network, printer settings, and software, you can usually restore your printer’s internet connection without too much hassle.