Brother printers are known for their reliable printing and scanning functions. However, like any device, they can sometimes run into issues. One of the more frustrating problems users face is when their Brother printer not scanning +1-888-966-6097. Whether you're trying to scan to a computer, email, or network folder, a scanning failure can disrupt your workflow.

In this article fix Brother Printer Not Scanning 📞1-888-BROTHER (+1-888-966-6097)

Common Reasons Why Your Brother Printer Won’t Scan

Before jumping into solutions, it’s helpful to understand what might be causing the problem. The most frequent causes include:

  • Connection issues between the printer and computer

  • Outdated or missing scanner drivers

  • Misconfigured firewall or security software

  • Printer not set as the default scanner

  • Software conflicts with other applications

  • Incorrect settings in the scanning software

  • Temporary glitches in the device or network

Pinpointing the exact cause makes troubleshooting easier and faster.

How to Fix Brother Printer Not Scanning

Let’s go through step-by-step methods you can use to resolve this issue.

1. Check Connection Between Printer and Computer

The first thing to verify is whether your printer is properly connected to your computer:

  • For USB connections: Ensure the cable is securely plugged into both the printer and computer. Try a different USB port or cable if necessary.

  • For wireless connections: Confirm that both the printer and computer are connected to the same WiFi network. A mismatch here can prevent scanning.

If your printer shows as offline or disconnected, resolve that issue first before attempting to scan.

2. Restart Your Printer and Computer

A simple reboot often resolves temporary communication glitches:

  • Turn off your Brother printer and computer.

  • Wait 30 seconds.

  • Power both devices back on.

  • Try scanning again.

3. Install or Update Brother Scanner Drivers

Outdated or missing drivers are a common reason for scanning failures.

  • Visit the Site.

  • Enter your printer model.

  • Download the latest scanner driver and software package for your operating system.

  • Install the updates and restart your computer.

After installation, test the scanner functionality.

4. Set Your Brother Printer as the Default Scanner

If multiple scanning devices are listed, your computer might be trying to use the wrong one:

  • On Windows:

    • Go to Control Panel > Devices and Printers.

    • Right-click your Brother printer and select Set as default scanner.

  • On Mac:

    • Open System Settings > Printers & Scanners.

    • Select your Brother printer and make sure it’s set for scanning.

5. Check Firewall and Security Software Settings

Firewall or antivirus software can sometimes block scanning functions. To test this:

  • Temporarily disable your firewall or antivirus.

  • Attempt to scan.

  • If it works, re-enable your security software and add an exception for your Brother printer and scanning software.

Refer to your firewall or antivirus documentation for steps to create an exception.

6. Use the Brother iPrint&Scan Application

The Brother iPrint&Scan app provides an easy way to scan documents if built-in options aren’t working:

  • Download the app from the Brother Support website or your app store.

  • Install it on your computer or mobile device.

  • Open the app, select your printer, and use the Scan feature.

If this works, the issue may lie within your computer’s default scanning software.

7. Perform a Network Connection Repair

If scanning over WiFi isn’t working:

  • Use the Network Connection Repair Tool available on the Brother Support website.

  • Follow the on-screen instructions to diagnose and repair connection problems.

  • Restart your devices and test scanning again.

8. Verify Scanner Settings

Incorrect scanning settings can also prevent scans:

  • Open your scanning software (like Windows Fax and Scan or Preview on Mac).

  • Choose Select Source or Scanner Settings.

  • Ensure your Brother printer is selected as the source.

  • Adjust scan options such as resolution, color settings, and file format.

Then attempt a test scan.

9. Reset the Printer

As a last resort, resetting the printer to factory settings can clear any internal glitches:

  • Go to your printer’s Settings or Menu.

  • Choose Initial Setup > Reset > All Settings.

  • Confirm when prompted.

Reconfigure your WiFi and printer settings, reinstall drivers, and test scanning again.

Preventing Future Brother Scanner Problems

To keep your Brother printer scanning smoothly:

  • Regularly check for driver and firmware updates.

  • Maintain a stable and strong network connection.

  • Restart your devices periodically.

  • Avoid installing conflicting scanning software.

  • Ensure firewall or security programs don’t block printer functions.

Conclusion

When your Brother printer not scanning +1-888-966-6097, the issue usually lies with connection problems, driver conflicts, or misconfigured settings. By carefully working through these troubleshooting steps — from checking connections to reinstalling drivers and adjusting firewall settings — you can usually resolve the issue without professional help.