Brother printers are trusted for their reliable printing performance in homes and offices. However, even dependable devices can occasionally run into problems. One of the most common issues users encounter is when their Brother printer not printing +1-888-966-6097. This can happen for several reasons — from simple connection issues to outdated drivers.

This article will guide Brother printer not printing đź“ž1-888-BROTHER (+1-888-966-6097)

Why Is My Brother Printer Not Printing?

Before diving into the fixes, it’s good to understand what might be causing the problem. Here are the most common reasons:

  • Printer is offline or paused

  • Connection issues between the printer and computer

  • Empty or misaligned ink/toner cartridges

  • Paper jams or feed issues

  • Outdated or missing printer drivers

  • Print queue errors

  • Software conflicts

  • Firmware issues

Identifying the root cause makes troubleshooting much easier.

How to Fix a Brother Printer That’s Not Printing

Let’s go through step-by-step methods to resolve this issue.

1. Check the Printer’s Status

The first thing to check is whether your printer is set to offline or paused:

  • Windows:

    • Go to Control Panel > Devices and Printers.

    • Right-click your Brother printer.

    • If you see a checkmark next to Use Printer Offline, click it to disable it.

    • Also, ensure Pause Printing is unchecked.

  • Mac:

    • Open System Settings > Printers & Scanners.

    • Select your Brother printer and check its status.

    • Resume or unpause it if needed.

2. Restart Your Printer and Computer

A simple restart often resolves temporary glitches:

  • Turn off your Brother printer and computer.

  • Unplug the printer from the power source.

  • Wait for 30 seconds.

  • Plug it back in, power both devices on, and try printing again.

3. Check the Printer Connection

Ensure your printer is properly connected:

  • For USB connections: Ensure the cable is securely connected to both the printer and computer. Try another USB port or cable if possible.

  • For WiFi connections:

    • Confirm both devices are connected to the same network.

    • Print a Network Configuration Report from the printer’s control panel to verify the connection.

    • If not connected, reconnect the printer to your WiFi.

  • For Ethernet connections: Check that the network cable is securely plugged into the printer and router.

4. Clear the Print Queue

A stuck print job can block other jobs:

  • Windows:

    • Go to Control Panel > Devices and Printers.

    • Double-click your Brother printer icon.

    • Cancel all pending documents.

  • Mac:

    • Go to System Settings > Printers & Scanners.

    • Select your printer and open the queue.

    • Cancel all pending jobs.

After clearing, try printing a fresh document.

5. Check Ink or Toner Levels

If your printer is low on ink or toner, it may stop printing:

  • Check the display panel or printer software for ink/toner status.

  • Replace any empty cartridges.

  • Reseat the cartridges to ensure they are installed correctly.

Some Brother printers won’t print even in black if any color cartridge is empty, so it’s wise to check all cartridges.

6. Inspect for Paper Jams or Feed Issues

Paper jams or empty paper trays can prevent printing:

  • Open the printer’s front and back covers.

  • Remove any jammed paper carefully.

  • Refill the paper tray if it’s empty.

  • Ensure the paper guides are correctly aligned.

7. Reinstall or Update Printer Drivers

Outdated or missing drivers often cause printing problems:

  • Visit the official Site

  • Enter your printer model.

  • Download and install the latest drivers compatible with your operating system.

  • Restart your computer after installation.

8. Use the Brother Printer Troubleshooter

Brother offers diagnostic tools for Windows and Mac:

  • Download the Brother Printer Troubleshooter from their support page.

  • Run the tool and follow on-screen instructions to detect and fix issues.

9. Update Printer Firmware

Firmware updates can resolve bugs affecting print performance:

  • Check your printer’s display menu for firmware updates.

  • Alternatively, visit the Brother website and download the latest firmware for your model.

10. Reset the Printer

If all else fails, resetting the printer can clear hidden glitches:

  • Go to your printer’s Settings or Menu.

  • Choose Initial Setup > Reset > All Settings.

  • Confirm the reset and reconnect your printer.

Reinstall drivers if necessary and try printing again.

Preventive Tips to Avoid Printing Problems

  • Regularly check ink/toner and paper supply.

  • Keep your printer firmware and drivers updated.

  • Avoid overloading the print queue.

  • Use good-quality paper that meets printer specifications.

  • Maintain a stable and secure connection.

Conclusion

When your Brother printer not printing +1-888-966-6097, the issue is usually due to offline status, connection problems, driver issues, or ink and paper-related errors. By carefully working through these troubleshooting steps — from checking connections to clearing print queues and reinstalling drivers — you can often fix the problem yourself without needing professional support.